Refund policy

All Sales Are Final
Thank you for shopping with us. Because our running fabrics are custom-cut straight from the bolt to your specified length, we cannot accept returns, exchanges, or cancellations once an order is processed.
Please review your fabric selection, colour choice, and yardage carefully before completing your purchase.
Exceptions for Damaged or Defective Items
We take great pride in the quality of our textiles. If your fabric arrives damaged, defective, or incorrectly cut by our team, we will gladly make it right.
  • Timeframe: Contact us within 7 days of delivery.
  • Condition: Fabric must be unwashed, uncut, and unaltered by the buyer.
  • Process: Email us your order number and clear photos of the issue to initiate a replacement or refund.


We highly recommend ordering fabric swatches before committing to large projects to ensure the texture, weight, and colour meet your exact needs.
If you want, I can:
  • Add details about shipping damage policies
  • Include a section on fabric colour variations online
  • Create a version for in-store signs instead of online